Thank you for purchasing from ideaxtra.com. We strive to offer high-quality digital products and an excellent customer experience. Please review our Cancellation and Refund Policy to understand your rights and obligations when it comes to cancellations and refunds for digital products.

Cancellation Policy
Digital Products:
Due to the nature of digital products, all sales are final once the product has been downloaded or accessed. We do not accept cancellations for digital products after they have been delivered.
If you have purchased a product but have not yet accessed or downloaded it, you may request a cancellation by contacting us within 24 hours of the purchase. We will review your request and, if eligible, process the cancellation.
Refund Policy
Non-Refundable Products:

Digital products are non-refundable once they have been downloaded, accessed, or delivered in full due to their intangible nature. We cannot issue refunds on digital goods unless there is a proven technical issue that prevents product access.
Refund Exceptions:

Refunds will only be granted if the product you received is defective or not as described on our website. If you experience technical issues or believe the product was misrepresented, please contact our support team within 7 days of your purchase with details of the issue.
We may require proof of the issue or defect before processing a refund.
Procedure for Requesting Refunds
Contact Us:
To request a refund, please email us at hello@ideaxtra.com with your order details and a description of the issue.
Resolution Timeframe:
We will review your request and respond within 5-7 business days. If the refund request is approved, we will process the refund to your original payment method within 10 business days.
Non-Eligible Refunds:
Refunds will not be issued if the product is functioning as intended and is as described on our platform.
Exchanges
We do not offer exchanges on digital products. If you encounter any issues with your product, please contact us, and we will work to resolve the problem promptly.

Contact Information
For any questions or concerns regarding our cancellation and refund policy, Please reach out to us on our support email: hello@ideaxtra.com, and we will solve your queries in less than 24 hours.